We are available for emergencies and urgent care during our regular business hours.

For all after-hours please refer to the following:

For non-emergency situations, you can call our hospital number (905) 336-2800 and leave a message for us after-hours. Your message will be returned by a member of our team as soon as possible.

VetWise, our proprietary telemedicine service, is available to clients 24/7 for those urgent care matters that arise outside of office hours.

When clients call VetWise, they will first speak to a Registered Veterinary Technician. RVTs will promptly evaluate the concern and direct to the appropriate level of care, be it immediate in-person attention or a scheduled virtual consult. There is no cost to speak with the VetWise RVT. If immediate in-person care is required they will arrange this for you at the closest facility that can accommodate your pet. If telemedicine is an appropriate first step, then they will set this up for you - there will be a fee for this service, which they will quote for you.

By harnessing the power of VetWise, we ensure that expert care is just a phone call away at any hour (289-816-2479).
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